New Computer & Laptop Setup in South-East Brisbane

• Unpacking your desktop, laptop, or All-in-One PC.
• Ergonomic positioning and cable management.
• Connecting monitors, keyboards, mice, power supplies, and surge protectors.

• Transferring all your personal photos, documents, music, and desktop files from your old computer.
• Migrating web browser bookmarks, saved passwords, and history.
• Transferring local photo libraries (iCloud, Google Photos, or external hard drives).

• Setting up your Microsoft, Apple ID, or Google user accounts securely.
• Configuring Outlook, Apple Mail, Gmail, BigPond, or OptusNet email accounts.
• Setting up secure password managers or easy-to-remember login preferences.

• Connecting your new laptop to your home Wi-Fi network.
• Installing printer, scanner, and multifunction device software drivers.
• Pairing Bluetooth accessories such as wireless mice, headphones, and backup drives.

• Removing pre-installed trialware and unwanted programmes to speed up system start times.
• Enabling built-in protection (Windows Defender) or installing your preferred security software.
• Configuring automatic cloud or external hard drive backups to keep your files safe.

You get direct, personal service from Jeff & Luke. We build ongoing relationships with our clients rather than sending out random technicians.

We specialise in supporting older Australians. We walk you through how your new system works at your own pace, write down clear, step-by-step notes, and answer all questions without technical jargon.

We believe tech support should be accessible:

• Standard Rate: $125 / hour
• Senior & Pensioner Discount: $100 / hour
• No hidden travel fees across our core South-East Brisbane service areas.

Yes! In most cases, we can extract the hard drive from a dead or broken PC or Mac and transfer your photos, documents, and files directly to your new device.

A standard setup typically takes 1 to 2 hours, depending on how many files and photos need to be migrated from your previous machine.

Not necessarily. Modern Windows 11 and macOS operating systems come with robust built-in security features. We will help you configure these properly so you aren't paying unnecessary annual subscription fees.