EOFY Special - Computer Setup $150 and Printer $75

EOFY Special - Computer Setup $150 and Printer $75
Our aim is to support households and especially seniors and older Australians to stay connected and use information technology safely and securely.
We can help with smart phones, tablets, computers, printers, internet and TVs and provide personalised attention to ensure any problems are resolved efficiently and affordably, and provide training to help you gain skills and confidence.
We provide the same services to small businesses but we can not provide guaranteed response times. If you are flexible with time, then we are very happy to work with you to ensure your business systems are safe, secure and reliable.
We are a family owned business providing a quality IT support service where we keep it simple, professional and affordable.
We are a small business and this means we have very low overheads and our hourly rates are 30-50% lower than other larger computer support providers.
Our target service area is South-East Brisbane but we do provide services for all Brisbane. If you are more than 30 minutes from Tarragindi we charge for the extra travel time needed.
Being a small business means each customer is a personal relationship that we value and our reputation is very important to us. We aim to provide a consistent, high quality and personalised service. Give us a try.
1. If you are within 30 minutes of Tarragindi we do not charge travel time. If you are further away than we charge for the extra travel time greater than 30 minutes at our hourly rate.
2. Our standard hourly rate for homes and small business is $120 per hour with a minimum of 1 hour. If we can’t fix it within the hour we will provide an estimate for what is required.
3. For Seniors and older Australians our discounted hourly rate is $90 which is a 25% discount on our standard hourly rate.
4. Some tasks are cheaper if we take your device back to our workshop. For example, at our workshop we do not charge for our time when software is being installed or data is being copied. We will discuss options with you and it is your decision.
If you are thinking of getting a new computer or printer in the end of financial year sales, then we have a fixed price special for setting them up, which is valid until end of June 2025.
For $150 we will setup your new Microsoft Windows, Apple or Chromebook computer including transferring all the files from your old computer and setting up your email, accounts and programs.
For $75 we will setup your new printer and ensure it prints from your devices.
If you wish, we can also securely dispose of your old computer and printer.
Valid until end of June 2025
Luke and I are operating this business together and we aim to fix your IT problems but also educate and help you to be more self sufficient and confident.
Luke is starting his career in IT and has excellent knowledge of windows, mobile phones and social media as well as computing hardware including gaming and performance tuning.
I have a Degree in Engineering and a Masters in Information Technology and have been working in IT roles for over 30 years. I have run 24 hour support and help desk services for government agencies, supported small business enterprises, developed software and have specialised in Windows and Linux for business environments but use Apple for my personal systems.
If you have an IT problem then we are here to help.
Luke and Jeff
I highly recommend Jeff and Luke. They reinstated my email sites recently, together with some other IT relates issues. It sounds simple but it was not. Another IT consultant tried but could not help me. In fact, they made more of a mess of it. Jeff and Luke resolved all my problems in a professional and timely manner. Thank you!
We can't thank Jeff and Luke enough for their help, knowledge and professionalism. Our computer has never worked this well, and they explained every step so we understood what they were doing and why. They were prompt, courteous, and very well priced. We will absolutely use them again, and would recommend them highly to anyone that needs any type of computer/technology help. Thanks again to you both!!
I got the boys to help me with my computer problems. They came to my house and were courteous and professional. They fixed all my problems and even gave me some tips and setup some shortcuts. These shortcuts really made it easy for me to use my computer. I cannot thank them enough. I thoroughly recommend them.
These guys are great and have helped me over many years. Great to see they are out assisting the community. Highly recommended.
Thank you so much for all your help this morning. I am so pleased with the great work you and Luke did.
Everything is working so well.
My IT problems all fixed. All thanks to these two guys.
A fabulous idea. A family business who I'm very confident to recommend.
Hi Jeff and Luke, thank you for your wonderful help and patience this morning. It was so appreciated. .
ABN: 97 959 856 228